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MOS Burger Implements Trinity ETL to Fully Resolve IT Department Challenges

Originating from Japan, MOS Burger is a multinational fast-food chain with nearly 2,000 locations across Asia, including Taiwan, Singapore, Thailand, Hong Kong, Indonesia, mainland China, and Australia. In Taiwan alone, MOS Burger operates 275 stores, offering sincere service, delicious food, and new menu items focused on health and wellness—core values that define its commitment to customers.

To support this customer-centric mission, MOS Burger places great importance on analyzing sales performance, customer contributions, and satisfaction levels across all branches—an essential part of the daily responsibilities for its IT department.

Previously, the company relied on converting data from various database formats into Excel reports for customer behavior and relationship analysis. However, this process demanded significant manual effort, lacked consistency, and was not automated—leading to inefficiencies and frustration for IT staff.

With the implementation of Trinity ETL, MOS Burger adopted Trinity’s built-in automation scheduling module, enabling centralized and optimized orchestration of complex job workloads. Through this setup, tasks could be monitored in real time via a simple browser connection, significantly reducing manual intervention and streamlining data processing. The adoption of Trinity ETL has effectively resolved many long-standing challenges faced by the IT team.

MOS Burger noted that Trinity offers a user-friendly development environment, including an intuitive drag-and-drop graphical interface that simplifies operations. It supports integration across diverse data sources and is compatible with various operating systems and database environments. Selecting the right tool has dramatically improved efficiency—something every enterprise strives for. Trinity has proven to be a powerful asset, allowing IT personnel to focus on maximizing data utility and driving strategic value across the organization.